Informativa sulle spedizioni
Shipping Processing Time
All ready-to-ship orders are typically processed within 2–3 business days. Orders are not shipped or delivered on weekends or public holidays. During periods of high order volume, processing and shipping may experience slight delays. If a significant delay occurs, we will notify you via email.
Pre-Order Policy
Items marked as PRE-ORDER are not immediately available for shipment and are produced or prepared according to the estimated timeframe specified on the respective product page. Production and processing times may vary depending on the item. The estimated timeframe and any relevant shipping information will be clearly communicated on the product page before purchase. Once the item becomes available, it will undergo final quality checks and order preparation before dispatch.
Customers will receive periodic email updates regarding the progress of their pre-order.
Any significant changes to the expected shipping schedule will be communicated via email.
Combined & Separate Shipping
If an order contains both ready-to-ship and pre-order items, all products will be shipped together once the pre-order items are ready. This is our default shipping method and does not involve any additional shipping charges beyond the applicable shipping cost calculated at checkout.
Customers who prefer to receive available items earlier may request separate shipping by contacting our customer support team. Separate shipping is subject to an additional shipping charge, which will be communicated and agreed upon before any additional payment is requested. We recommend contacting us as soon as possible after placing an order if separate shipping is required.
Shipping Rates & Delivery Estimates
Shipping charges are calculated and displayed at checkout.
Indicative shipping rates:
- Italy: €7.90 — Free shipping on orders over €250
- Other European countries: €14.90–€15.90
- United Kingdom: £20
- United States: €60
Free shipping applies to the standard shipment. Additional charges may apply if separate shipping is requested. Delivery times depend on the destination and courier service. Estimated transit times begin once the order has been dispatched. Once your order has shipped, you will receive a shipping confirmation email containing tracking information.