INTRODUCTION

These Terms and Conditions govern the use of aetherclo.it and the purchase of products offered through the website.

By accessing our website and/or placing an order, you agree to these Terms and Conditions.

The website and products sold through it are operated by:

Leonardo Biondi , trading as Aether
VAT / Tax ID: IT07390190481
Email: info@aetherclo.it

For the purposes of these Terms and Conditions, “Aether”, “we”, “us” and “our” refer to the seller identified above.

1. GENERAL INFORMATION

Aether operates an online store for the sale of clothing, accessories and related products through aetherclo.it.

These Terms and Conditions apply to purchases made through our website.

Nothing in these Terms and Conditions limits or excludes any mandatory rights granted to consumers under Italian law, European Union law or other mandatory consumer protection laws that may apply to the customer.

2. PRODUCTS

We make reasonable efforts to ensure that product descriptions, photographs, colours, measurements, materials and other information displayed on our website are accurate.

However, minor differences may occur.

Colours may appear slightly different depending on the screen, device or display settings used.

For products made using natural materials, artisanal processes, washing treatments, raw denim, leather, wool or other materials that naturally vary, small differences in colour, texture, appearance or finish may occur and are not necessarily considered defects.

Product availability is subject to stock.

The inclusion of a product on our website does not guarantee that the product will remain available.

3. SIZES AND FIT

Size information and measurements are provided on the relevant product pages and/or in our Size Guide.

Customers are responsible for reviewing the available size information before placing an order.

If you need additional information regarding the fit or measurements of a product, you may contact us before placing your order.

Any sizing advice provided by Aether is intended as guidance only, as fit may vary depending on personal preferences and body proportions.

4. PRICES

Prices displayed on our website are expressed in EUR (€) unless otherwise stated.

Prices applicable to consumers include VAT where required by applicable law.

Shipping charges, where applicable, are shown separately before completion of the order or are made available through our Shipping information.

For deliveries outside the European Union, customs duties, import taxes or other charges may be imposed by the destination country.

Unless expressly stated otherwise, such charges are not included in the product or shipping price and are the responsibility of the recipient.

We reserve the right to change product prices at any time. Any price changes will not affect orders already accepted by us.

5. ORDERS

Products displayed on the website constitute an invitation to place an order.

By completing the checkout procedure and submitting an order that includes an obligation to pay, you submit an offer to purchase the selected products.

After placing an order, you will normally receive an electronic confirmation containing details of your order.

We reserve the right not to accept or to cancel an order before shipment where there is a legitimate reason to do so, including:

• the product being unavailable;

• an evident pricing or technical error;

• payment not being successfully authorised;

• suspected fraudulent or unlawful activity;

• incorrect or incomplete information preventing fulfilment of the order.

If payment has already been collected and the order cannot be fulfilled, the relevant amount will be refunded using the original payment method, unless otherwise agreed.

6. PAYMENT METHODS

We currently accept the payment methods made available at checkout, which may include:

• Visa

• Mastercard;

• American Express;

• PayPal;

• Apple Pay;

• Google Pay;

• Klarna

• any additional payment methods displayed at checkout.

The availability of individual payment methods may depend on the customer's device, country, currency or other conditions established by the relevant payment provider.

Payments are processed through secure third-party payment providers and/or Shopify.

Aether does not normally receive or store complete payment card details.

An order may only be processed after the relevant payment has been authorised or otherwise confirmed.

7. SHIPPING

We ship to the European destinations currently available at checkout.

The countries to which we ship, applicable shipping rates and available shipping methods may be found in our Shipping section and/or during checkout.

Orders are generally prepared for shipment within 2–3 business days after payment confirmation, unless otherwise stated on the product page.

Processing time is separate from the delivery time required by the courier.

Estimated delivery times may vary depending on:

• destination;

• selected shipping service;

• courier;

• customs procedures;

• public holidays;

• periods of unusually high order volume;

• circumstances outside our reasonable control.

Any estimated delivery time displayed on the website is an estimate unless a specific delivery deadline has expressly been agreed.

Once your order has been shipped, you may receive tracking information where available.

8. DELIVERY

Customers are responsible for providing a complete and accurate shipping address.

Aether is not responsible for delays or additional expenses caused by incomplete or incorrect delivery information supplied by the customer, except where such responsibility cannot legally be excluded.

For consumer purchases, the risk of loss of or damage to the products passes to the consumer when the consumer, or a third party designated by the consumer other than the carrier, acquires physical possession of the goods, subject to the exceptions provided by applicable law.

If a package appears visibly damaged at the time of delivery, we recommend documenting the condition of the package and contacting us as soon as possible.

9. RIGHT OF WITHDRAWAL — EU CONSUMERS

Consumers who purchase products online and are entitled to the statutory European right of withdrawal may withdraw from the purchase without providing a reason.

The withdrawal period is 14 calendar days.

For a standard order containing one product, the period begins on the day on which you, or a third party other than the carrier designated by you, acquire physical possession of the product.

Where multiple products forming part of the same order are delivered separately, the withdrawal period generally begins when the last product is received.

To exercise the right of withdrawal, you must inform us of your decision before the 14-day withdrawal period expires.

10. HOW TO EXERCISE THE RIGHT OF WITHDRAWAL

You can exercise your right of withdrawal using the dedicated withdrawal function available on our website:

RETURNS PAGE

Through this function you can submit your withdrawal request electronically.

After the request has been submitted, we will send an electronic acknowledgement of receipt containing the relevant information relating to your withdrawal request.

You may also exercise the right of withdrawal by sending us an unequivocal statement informing us of your decision to withdraw from the contract, where permitted by applicable law.

Contact:

Aether
Email: info@aetherclo.it

The withdrawal deadline is respected if you submit your withdrawal communication before the 14-day period expires.

11. RETURNING PRODUCTS AFTER WITHDRAWAL

After informing us of your decision to withdraw, you must return the relevant products without undue delay and, in any event, within 14 days from the date on which you communicated your decision to withdraw.

The deadline is met if the goods are shipped before the 14-day period expires.

Return shipping must be arranged by the customer using a courier of their choice, unless Aether expressly states otherwise.

The direct cost of returning the products is borne by the customer, except where the product is defective, incorrect, non-conforming or where applicable law provides otherwise.

Return instructions and the applicable return address will be provided as part of the withdrawal/return procedure.

We strongly recommend using a traceable shipping method and retaining proof of shipment until the return has been completed.

12. CONDITION OF RETURNED PRODUCTS

You may inspect and handle a product to the extent reasonably necessary to establish its nature, characteristics and functioning, in a way comparable to what would normally be permitted in a physical store.

You may be responsible for any reduction in the value of the product resulting from handling beyond what is necessary for such purpose.

Returned products should therefore, where reasonably possible:

• be clean and unworn other than for normal fitting;

• not have been washed;

• not have been altered;

• not have been damaged;

• retain their original labels and tags where applicable;

• be returned together with accessories and items originally supplied with the product.

The absence or deterioration of packaging does not automatically remove a statutory right of withdrawal. However, any reduction in value caused by handling of the product beyond what is reasonably necessary may be deducted where permitted by law.

13. REFUNDS FOLLOWING WITHDRAWAL

Where the statutory right of withdrawal has been validly exercised, we will reimburse payments received in relation to the returned products in accordance with applicable law.

Refunds will cover the cost of the returned products only and will exclude all shipping and delivery costs, including the original shipping costs.

If you selected a delivery method that was more expensive than the least expensive standard delivery method offered by us, we are not required to reimburse the additional delivery cost.

Refunds will be made without undue delay and, in any event, within the statutory period following notification of your withdrawal.

We may withhold the refund until:

• we have received the returned products; or

• you have supplied evidence that the products have been returned,

whichever occurs first.

Unless otherwise expressly agreed, the refund will be made using the same payment method used for the original transaction and without charging you fees for the refund.

The time required for the refunded amount to appear in your account may depend on your bank or payment provider.

14. EXCHANGES

Aether does not guarantee a direct exchange service for different sizes, colours or products.

If you wish to purchase another size or colour, you may be required to exercise your applicable right of withdrawal for the original product and place a new order, subject to availability.

This does not limit any statutory rights relating to defective or non-conforming products.

15. CUSTOMERS OUTSIDE THE EUROPEAN UNION

Statutory withdrawal rights described above apply where required under applicable consumer protection law.

For orders delivered outside the European Union, Aether does not offer a general voluntary change-of-mind return service unless expressly stated otherwise.

This does not affect any mandatory rights that cannot legally be excluded under the law applicable to the customer.

Products that are defective, damaged, incorrectly supplied or otherwise subject to mandatory statutory protections will be handled in accordance with applicable law.

16. DEFECTIVE OR NON-CONFORMING PRODUCTS

The rules regarding withdrawal for a change of mind are separate from your rights relating to defective or non-conforming products.

If you believe that you have received an incorrect, defective or non-conforming product, please contact us at:

info@aetherclo.it

Please provide your order number and, where useful, photographs or other information that allows us to understand the issue.

Nothing in these Terms and Conditions limits the statutory legal guarantee of conformity available to consumers.

17. LEGAL GUARANTEE OF CONFORMITY

Consumers benefit from the legal guarantee of conformity provided by applicable consumer protection law.

Under Italian and European consumer protection rules applicable to consumer goods, the seller is responsible for a lack of conformity existing at the time of delivery that becomes apparent within the applicable statutory period, which for consumer goods is generally at least two years from delivery.

The legal guarantee is provided by the seller and is independent from any additional commercial warranty that may be offered.

Where a product does not conform to the sales contract, the consumer may be entitled to the remedies provided by applicable law, which may include repair or replacement where appropriate and, under the conditions established by law, a reduction in price or termination of the contract.

These rights apply without additional cost to the consumer where provided by law.

Nothing in these Terms and Conditions reduces or excludes the consumer's mandatory rights under the legal guarantee of conformity.

18. PROMOTIONS AND DISCOUNT CODES

Promotional offers and discount codes may be subject to additional conditions communicated at the time of the promotion.

Unless otherwise stated:

• discount codes cannot be converted into cash;

• promotional codes may have an expiry date;

• certain products may be excluded;

• different promotions may not be combinable;

• discounts do not apply retrospectively to previously completed orders.

Any promotional condition will be applied without limiting mandatory consumer rights.

19. GIFT CARDS

Where Aether Gift Cards are available, additional terms displayed on the relevant Gift Card product page may apply.

Gift Cards may be used toward eligible purchases on aetherclo.it subject to their available balance and applicable terms.

Gift Cards are not redeemable for cash except where required by law.

Statutory rights remain unaffected.

20. INTELLECTUAL PROPERTY

Unless otherwise indicated, the content of aetherclo.it, including trademarks, trade names, logos, designs, photographs, graphics, text, videos, product designs and other original content, is owned by or licensed to Aether and is protected by applicable intellectual property laws.

You may access and use the website for personal and non-commercial purposes.

Content may not be copied, reproduced, distributed, modified, commercially exploited or used without prior authorisation where such authorisation is required by law.

21. WEBSITE AVAILABILITY

We aim to keep our website available and functioning correctly.

However, we cannot guarantee uninterrupted or error-free access at all times.

We may temporarily suspend, modify or update the website for maintenance, security, technical or operational reasons.

Nothing in this section limits liability that cannot lawfully be excluded.

22. LIMITATION OF LIABILITY

Nothing in these Terms and Conditions excludes or limits liability where doing so would be prohibited by applicable law.

In particular, these Terms do not exclude or limit mandatory consumer rights or liability that cannot be excluded under Italian or European Union law.

To the extent permitted by applicable law, Aether will not be responsible for indirect losses that were not reasonably foreseeable at the time the contract was entered into.

23. EVENTS OUTSIDE OUR CONTROL

We are not responsible for delays or failure to perform obligations where the delay or failure results from events outside our reasonable control, subject to the rights granted to consumers by mandatory law.

Such events may include major transport disruptions, natural disasters, strikes affecting third-party services, governmental measures, telecommunications failures or other comparable circumstances.

We will take reasonable steps to minimise the effects of such events where possible.

24. PRIVACY

Personal data collected through the website is processed in accordance with our Privacy Policy.

The use of cookies and similar technologies is governed by our Cookie Policy and the privacy preference tools available on the website.

25. CUSTOMER SERVICE AND COMPLAINTS

For questions concerning an order, product, delivery, return or complaint, you can contact us at:

info@aetherclo.it

Please include your order number where relevant so that we can identify your purchase more quickly.

We will endeavour to handle complaints within a reasonable period.

26. GOVERNING LAW

These Terms and Conditions and contracts entered into through the website are governed by Italian law, without prejudice to any mandatory consumer protection provisions applicable to consumers residing in another country.

Where the customer qualifies as a consumer, any dispute will be subject to the jurisdiction determined by mandatory applicable consumer protection rules.

Nothing in this section deprives a consumer of the protection afforded by mandatory provisions of the law of the country in which they habitually reside where such protection is applicable.

27. CHANGES TO THESE TERMS

We may update these Terms and Conditions from time to time to reflect changes to our business, services, website or applicable law.

The version applicable to an order is the version made available to the customer at the time the order is placed, unless otherwise required by law.

The date of the latest update is displayed at the beginning of this document.

28. SEVERABILITY

If any provision of these Terms and Conditions is found to be invalid or unenforceable, the remaining provisions will continue to apply to the extent permitted by law.

29. CONTACT DETAILS

For any questions concerning these Terms and Conditions, please contact:

Email: info@aetherclo.it